We are over the moon to share the news: in Finder's Pay Advance Customer Satisfaction Awards 2025, we've been recognised a massive 5 times across loads of categories!  

In a world where financial flexibility is everything, we're proud to build on our reputation as a leading player in the pay advance apps market.  

We were recognised with Highly Commended recognition in the following categories: 

💙 Loved Brand 

💙 Trusted Brand 

💙 Quality Service 

💙 Highly Rated App 

💙 Recommended Brand 

The best thing about earning this recognition is that it comes directly from you, our treasured customers. Each year, thousands of Australians rate brands they've used as part of Finder's Customer Satisfaction Awards and both the winners and highly recommended brands are named based on your votes. 

Consumers assess brands within each product category against a tonne of metrics, including trust, customer service, value and overall satisfaction – all areas that we pride ourselves on excelling. Learn more about how the winners are chosen here. 

Why do customers rave about MyPayNow?  

This is our third year in a row being recognised at the Finder Awards, beginning with our inaugural win in 2023. We don't say this to brag, but to let you know that we provide a service you (and thousands of other Australians) can really count on. 

Here are a few reasons why we keep ranking towards the top: 

💜 Speedy access to your pay: We give our customers access to their pay in a matter of minutes (usually 60 seconds!), giving you the financial flexibility you need for unexpected expenses or emergencies.

💜 Transparent pricing: We are upfront and transparent about our cost structure, so there are no hidden or late fees to catch you by surprise. 

💜 No employer involvement: MyPayNow maintains a direct relationship with you, our customer. We do not involve employers in the process at any stage, at all, period.  

💜 Proprietary technology: We've developed strict lending practises to ensure our product is utilised by those most suited to our service. MyPayNow stands as a trusted partner for individuals seeking financial support.

💜 And of course, top-shelf customer service: MyPayNow takes pride in our customer service, which includes robust security measures and a responsive support team. If customers encounter changes in their circumstances or need assistance, MyPayNow's friendly customer service team is just an email away.

MyPayNow's recognition in the Pay Advance Customer Satisfaction Awards 2025, together with our commitment to responsible lending and exceptional customer service, cements our position as a leading pay advance app in Australia. Join the thousands of Australians who have already made the switch and are using MyPayNow today.  

About the Finder Customer Satisfaction Awards 

Each year, thousands of Australians rate brands they've used as part of Finder's Customer Satisfaction Awards. Consumers assess brands within a product category across various metrics, including trust, customer service, value and overall satisfaction. Finder partnered with leading data and insights firm Dynata to survey customers and analyse their feedback. 

The Finder Customer Satisfaction Awards is an independent awards program and commercial partnerships do not influence the results in any way. 

The information provided in this blog is for general informational purposes only and does not constitute financial advice. It is not tailored to the specific circumstances of any individual. Before acting on the information, you should consider whether the information is appropriate for you having regard to your objectives, financial situation and needs.